At Affordable Roofing we work hard to provide a higher level of customer service than any other Tampa roofer. Apparently, we are succeeding. The comments and compliments we receive upon completion of a Tampa roofing project are very gratifying. You can read for yourself what our customers are saying about their experience with Affordable Roofing.
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I am writing to compliment both your company and your employee, Steve Mosher in particular.
When a company puts a quality product down using quality workmanship, that's great. When they also display responsiveness, follow-through, reliability and customer care, that's outstanding.
It is not unusual despite good products and good works that here will be glitches and slip-ups connected with the work, but it is how the company addresses those things when they happen that makes the difference between a company that you want to recommend to friends and neighbors and one that you warn people away from.
My concerns were addressed in a timely manner and the employees (Steve and assistant) showed up to check out the problem as promised and returned to correct the problems as promised bright and early the next day just ahead of hurricane Matthew which was a great relief to me as you can imagine. Steve is so helpful and courteous and such a great ambassador for Affordable Roofing, you are lucky to have him as a member of your team.
Very truly yours,
Beverly J. White
I wish to commend John for the way he went about doing an estimate and finalizing the contract for the job. He called me by telephone to tell me he was stuck in traffic and would arrive a little later than our scheduled time. When he did arrive, he brought me a packet which included a copy of Affordable Roofing's license, workers compensation and employers liability insurance information, and several types of shingles, as well as information about your company. He explained each item in detail, and when he left my home the written estimate was in my hand. When I had read carefully all the information, and contacted him regarding a number of questions that I had, he promptly answered each one fully. I'm looking forward to having my new roof installed.
Rick - Thank you for your generous donation of being a sponsor of the putting contest and for making the 3rd Annual Greens for Education a huge success. Your donation made it possible to surpass last year's goals and generated over $9000 for the students and programs needed to continue making our charter school top in the state.Your generosity and support is greatly appreciated and we hope that we can rely on your continued support for the future.Sincerely Students & Staff
Went very well. Showed up on time, completed work in time. Very clean. Very friendly and professional. Lots of good pictures of step by step roof replacement. Highly recommend.
Description of work:
Complete Roof replacement
Services Performed: Yes
Work Completed Date: 04/01/2016
Hire Again: Yes
2033 Brendla Rd.
Clearwater, FL 33755
I wish to commend you and your company for your professionalism and quality of workmanship. It was a superb job well done. For the ridge vent your guys went all across the whole house with your shingles at no extra cost to me. I am sure my neighbor will be much pleased with the improved roofing at my expense. I guess they did it to make a good vent they did not want to split the house in half. The shingles look great, so do the ridge vents and the rubber they laid down for it. Your men were very polite in addition to your own professionalism. They did a superb cleanup job and even came back to take off the gutter another day. There was some miscommunication error, so I call your office and it was immediately take care of. I even appreciate the use of a nail machine going over the property for nails, so I do not get flat tires. The roof looks stupendous and all my neighbors were making positive comments about it. Also nice to know I have a guarantee with such a professional business that is well established. You bought me on the sale right away. I will certainly post these comments on Angie's List and give everyone an A rating immediately. It was a pleasure doing business with you.
They gave us an excellent quote and was very honest in telling us that our roof is new and should be under warranty. We just bought home. It was under warranty and other roofer fixed it.
We had referred to Angie's List for roofing company endorsements and are highly grateful we did. Affordable Roofing Systems is magnificent! Dustin gave us project insight and confidence; the team of five were non-stop, superbly skilled, competent, gracious men. They removed 2 huge metal trailer bins of our old roofing material!
Now we have a beautiful, clean, non-leaking roof [several rain storms have passed to confirm this].
The owner and his assistant were extremely responsive and very patient when answering my questions. The owner was punctual and very knowledgeable. He explained how the repair would be made and the cause behind why the roof was leaking. In the future, I will always contact Affordable Roofing Systems to assist with any roofing repair that may arise.
On the first call Steve arrived on schedule and inspected the cracked skylight. He determined that all that was necessary was to replace the skylight. That was accomplished a few days later. We then requested a quote to replace the detached building roof with the metal roofing. Steve came and took the measurements for the material and gave us an estimated date for the installation. When the material was ready Steve and his helper Charlie arrived when he said that he would and work began immediately. The job was done exceeding my expectations and in quick fashion. They were quick and thorough throughout the job, doing a little more than we had discussed, even offering to return to blow the debris from the roof after the leaf drop season.
Steve and Charlie are highly recommended for any roofing job.
Owner Rick Mellette, put our worries to bed when we hired Affordable Roofing to install their 35 year warranty metal roofing system. His knowledge and expertise assured us that we were making a wise investment on keeping our home safe. We were skeptical at first due to the price difference between a conventional roofing system compared to the metal roofing system. Rick helped us realize that it is better to do it right once rather than have to repeat the job 3-4 times within the same time frame. The product they are selling is top of the line for the industry. The value to cost is second to none. the attention to detail throughout the whole process including CLEANUP WAS TOP KNOTCH! When my mother needs a roof replacement Affordable Roofing will be the only choice! This home improvement With Affordable Roofing was such a breeze. Thank you Rick!
Pat and Barbara